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SHIPPING

exida ships worldwide out of the United States.  Shipping costs are calculated based on your location and the weight of the shipment. You can also select from various service levels for faster shipping options if desired. You will receive an automatic email when your order is shipped from the warehouse.

All items ship from Pennsylvania, USA. Please note that customs charges are the responsibility of the customer. 

exida recommends you choose the UPS option for all shippable items.  USPS, while cheaper, is less reliable overseas.  Once the package leaves the USA, it can no longer be tracked.

When placing your order, please double-check your mailing address. Thank you.

PAYMENTS

exida accepts American Express, Discover, Visa, and Mastercard. All prices are in US Dollars and all prices in the web store are INTERNET ONLY prices.

DISCOUNT CODES

Codes must be used at the time of purchase—they cannot be retroactively applied. Discount codes are usually limited-time offers and do expire.

RETURNS / REFUNDS

We don’t accept returns or refunds unless it is due to a damaged shipment. We will ask that either the item be returned or that you send us a digital photo as documentation. We will then send a replacement item or a refund.

HELP & CONTACT INFO

For email for assistance:

shop@exida.com

exida.com LLC
80 North Main Street
Sellersville, PA 18960
USA